At MPU Communications we strive to find the best possible solution for your business in a cost effective package. With a variety of services and products we are sure to meet your connectivity and related needs.
See below for more details on our wide range of products and services
PBX & CONNECTIVITY SOLUTIONS
By providing superior quality products we can offer a variety of solution based options which is flexible to your business' needs, affordable and secure.
- Call answer
- Call pick up
- Extension grouping
- Departmental grouping
- Personalised music on hold and the option to use preferred music or professional voice-over artists
- Caller line identification
- Voicemail to email
- Line blocking
- Multilevel IVR (interactive voice response ex, press 1 for sales press 2 for accounts)
- Call forward and follow me options via soft phone app
- Advanced routing via branch or specific trunk
- Call Recording (on site or cloud based)
- Basic Call centre routing via:
Call queues, agent log in/out where by the system can determine what agent is available and route calls to or from agents.
- Full Call centre TMS (Telephone management system with reporting)
- Reception interface software where by an agent can take calls from his/her pc.
Scalable. Secure. Flexible. Feature Rich.
The Wanderbox is highly scalable with easy upgrading of channels. It provides secure communications thanks to the built in firewalls. Connectivity is provided through any of a large variety of access points. The Wanderbox also provide a significant list of features which is sure to address your business needs.
With a variety of options, features and specifications, we are sure to have your telephony solution whether for the desktop, cordless or your conference room.
Desktop handsets offers a variety of products with a wide range of features such as impeccable voice quality, customisation per handset, caller identification, voicemail, call recording, intercom applications, local phonebook entries, conferencing, email functionality, phone lock and the support of applications.
Our variety of conference audio solutions provide a superior, natural and bright audio conference experience with seamless connections. Wireless microphones ensures that all participants in large conference rooms are heard. These products are user friendly yet incredibly feature rich.
CISKO MERAKI FIREWALL
With the increased security risks from the connected environment, traditional security solutions do not meet the requirements to keep your business networks safe. The Cisco Meraki Firewall is a unique highly sophisticated layer 7 firewall which protects your network through MX Security Appliances and at each wireless access point.
- Layer 7 traffic classification and control
- Intrusion detection engine
- Identity-based and device-aware security