Cost-effective connectivity is an essential part of any business in the technological era we are living in. To mitigate the problems associated with the copper lines and the theft thereof, VOIP has become an essential alternative. At MPU Communications we can build a custom solution for your business that is scalable, flexible, professional, high quality and ultimately cost effective. With the partnerships of our various service providers and highly skilled technicians we are sure to provide you with clear and reliable calls. MPU Communications makes use of the highest quality hardware for your solution which comes with endless features to suite your business needs. We make use of the latest technology in all our products to ensure safety and peace of mind.

Hosted Solutions

Hosted solutions are the perfect solution for smaller office environments or start-up businesses. This provides your business with a professional, flexible and cost effective solution. Multiple sites can be hosted and the number of extensions can easily be scaled up or down. The cost associated with on-site equipment and safety thereof is eliminated through the hosted solutions packages. Hosted VoIP solutions are ideal for smaller offices, and for companies with multiple branches, each with a relatively small number of employees.

PBX Solutions

Clear, reliable, safe, cost effective solution based packages to suit your business telephony needs. We make use of the highest quality telephony equipment with a vast array of features. Whether it is in the office or in the conference room, solutions are custom fitted to ensure optimal operation.  

State of the art, highly scalable products with easy upgrading of channels and a significant list of features which is sure to address your business needs. It provides secure communications thanks to built in firewalls. Compliance is made easy with voice call recording being encrypted and complaint with POPI, FICA and FAIS. Real time call centre analyser simplifies the monitoring and managing of your call centre.

IP Phones

We offer a wide range of desk IP phones for all business environments. From enterprise-grade IP phones to ultra-elegant feature rich HD display IP phones, we can meet the communication needs of business from all sizes. You are spoiled for choice with the vast array of features included in the range of IP Phones provided. We provide remote and on site support to assist your business.

Features include:

Basic Features

Advanced Features

  • Call answer
  • Call pick up
  • Extension grouping
  • Departmental grouping
  • Personalised music on hold and the option to use preferred music or professional voice-over artists
  • Caller line identification
  • Voicemail
  • Voicemail to email
  • Line blocking
  • Multilevel IVR (interactive voice response ex, press 1 for sales press 2 for accounts)
  • Call forward and follow me options via soft phone app
  • Advanced routing via branch or specific trunk
  • Call Recording (on site or cloud based)
  • Basic Call centre routing via:
  • Call queues, agent log in/out where by the system can determine what agent is available and route calls to or from agents.
  • Full Call centre TMS (Telephone management system with reporting)
  • Reception interface software where by an agent can take calls from his/her pc.

Conference Phones

Our variety of conference audio solutions provide a superior, aesthetic pleasing, natural and bright audio conference experience with seamless connections. Wireless microphones enables all participants to be heard in the conversation. A wide array of features ensures a pleasant conference experience. These products provide a perfect balance between powerful features and ease of use to deliver a smarter audio conferencing solution for your company.

Connectivity Solutions

We provide connectivity through a range of quality service providers. Feasibility is determined per site for the connectivity to ensure that any downtime is limited. With built in failovers on each solutions, we strive to keep you connected even though one service provider may be down. A variety of service providers is used to ensure that optimal coverage is provided throughout the country and to enable us to provide you with the most cost effective solutions.